LMFAO Costume

Frequently Asked Questions

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, PayPal or Google Checkout payments.

PayPal

How secure is this store?

This store uses Merchant, PayPal and Google Checkout payment gateways, which automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).


Do I need a PayPal account or Google Checkout account to purchase from this store?

No, you are not required to have a PayPal or Google Checkout account to purchase from this store. Although if you have either you can use it to speed up your checkout process.


Which shipping carrier do you use?

We offer USPS and UPS shipping services depending upon order weight and destination country. Expedited services including UPS Next Day Air is available within the United States as well as UPS Worldwide Express (1-2 days) to Canada and for overseas residents Global Express Mail is the fastest service averaging 5 business days to most countries. Tracking numbers are provided on all domestic shipments. International tracking service is available on all UPS shipments as well as Global Express Mail and Priority Mail shipping. Tracking is not available on International First Class Mail. International shipments may be subject to customs duties or taxes at the time of delivery assessed by the destination country.
Fast Shipping

How much does shipping and handling cost?

Shipping costs vary by weight starting at $4.95 for economy shipping on our lightest items and more expensive on heavier orders. For bulk order rates please contact us.


What is your return policy?

We are happy to accept original condition, unworn items for size or product exchange within 30 days of purchase.
Click here for our complete return policy.


When will I receive my order?

Orders are currently processed and shipped within 24 hours (same day if placed before 2PM ET Monday-Friday) out of our warehouse in New York state.

First Class Mail has the longest transit times at 2-7 days domestically and 7-20 working days internationally depending on destination and customs. Priority Mail averages 2-3 days domestically and 6-10 working days internationally. Express Mail delivers in 1-2 days domestically, 3-5 days to Canada, and 4-6 working days to most overseas countries depending on customs.
 
UPS Ground transit times range from 2-6 days and UPS Next Day is guaranteed by 10:30AM the business day after it ships. UPS Standard (Canada only) ranges from 3-7 working days and we also offer UPS Worldwide Express Saver to Canada which is guaranteed in 1-2 business days based on location.

*To receive your order by Halloween* 
We recommend that overseas residents select Priority Mail International (or Express Mail International) shipping by 10/15 and customers selecting Express Mail order by 10/21 to allow for delivery by 10/30/2012.
We recommend that Canadian residents selecting Priority Mail International order by 10/16 and customers selecting UPS Standard or Express Mail International order by 10/22 to allow for delivery by 10/30/2012. Canadian residents may also now select 2nd business day guaranteed delivery via Worldwide Express Saver.